Privacy Policy

We understand the concerns customers have with online orders. For that reason we would like to ensure our customers that all information collected on our site is secure and will not be misused in any way.

When ordering or signing up on our site we request the following information: name, e-mail address, phone number, birthday and the delivery address you wish to receive your order at.

This information may be used in one of the following ways:

• To personalize your experience: You’ve joined our community and we would like to share with you all the happy moments by sending you newsletters, promotions, offers & exclusive events.

• To improve customer service: We strive to offer our customers the best service and through the information we’ve collected from you, we will be able to respond more effectively to your needs, requests and feedback.

• To a faster delivery service: Once we’ve collected your information, you’ll be able to conduct orders without having to go through the same process all over again. Simply, sign into your account, do your shopping and once you checkout, you’ll find your information saved in our system.

• Your information will not be sold, exchanged, transferred, or given to any other company or outside parties for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased goods.

If however you still feel uneasy about ordering online please feel free to contact us at info.elia.eg@gmail.com and we’ll help guide you every step of the way.